Terms & Conditions

These Terms & Conditions govern your use of the Whipp app and website. By downloading or using Whipp, you agree to these terms. If you don’t agree, please don’t use the service.

1. Using Whipp

Whipp provides meal plans, cost estimates, shopping lists and recipes for personal, non-commercial use. Whipp is made for adults running a household — you need to be at least 16 to use it. You agree to use the app lawfully and not to misuse, copy or resell any part of the service.

2. Your licence to use Whipp

Whipp is licensed to you, not sold. We grant you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own non-commercial use, in line with these terms. If you download Whipp from Apple’s App Store, your use is also covered by Apple’s standard Licensed Application End User License Agreement. If you download it from Google Play, the Google Play Terms of Service also apply. Where one of those agreements and these terms overlap, the term that gives you the stronger protection applies.

3. Pricing, your free trial & billing

Whipp is free to download. Planning with it needs a paid subscription, billed monthly or yearly. Some plans include a free trial for new subscribers, currently 3 days on the annual plan. The current prices and any trial are always shown in the app and on the App Store or Google Play purchase screen before you confirm — we’ll never charge you without showing the price first.

Subscriptions renew automatically at the end of each period, and a free trial turns into a paid subscription when it ends, unless you cancel. On the App Store, cancel at least 24 hours before the trial or current period ends to avoid the next charge. On Google Play, cancel any time before it ends.

Payments are taken by Apple through the App Store, or by Google through Google Play, using the account you’re signed in with and under that store’s payment terms — we never see or store your card details. You can view, manage or cancel your subscription at any time:

• iPhone or iPad: Settings → your name → Subscriptions.
• Android: open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions.

You can also get there from the Profile screen in Whipp. Cancelling stops future charges and keeps your access until the end of the period you’ve already paid for.

4. Refunds

Refunds are handled by the store you paid through. For App Store purchases, request one from Apple at reportaproblem.apple.com. For Google Play purchases, request one from your Google Play order history, under Google Play’s refund policies. We’re always happy to help too — email support@whipp.app and we’ll do what we can. When you request an App Store refund, Apple may ask us for information about your purchase (see our Privacy Policy), and Apple makes the final decision. Nothing here affects the statutory refund and cancellation rights you have under the consumer law of your country.

5. Grocery cost estimates

Grocery costs shown in Whipp are estimates provided for guidance only. Actual prices at checkout may differ. Whipp is not responsible for differences between estimated and final costs.

Estimates for Spanish supermarkets contain information from OpenCesta, made available under the Open Database License (ODbL) 1.0.

Estimates for French supermarkets contain information from Open Prices by Open Food Facts, made available under the Open Database License (ODbL) 1.0, and fresh-produce prices from FranceAgriMer's RNM and INSEE, used under the Licence Ouverte 2.0.

6. Nutrition & dietary information

Calorie, macro and dietary information is provided as a helpful guide and may not be exact. Whipp is not a medical service. If you have allergies, intolerances or specific health needs, always check ingredient labels and consult a professional where appropriate.

7. No account needed

Whipp doesn’t require you to create an account or log in — it runs on your device, and your settings and plans are stored there. Any subscription is tied to the Apple Account or Google account you buy it with and is managed in that account’s subscription settings.

8. Intellectual property

Whipp, its branding, recipes and content are owned by us or our licensors and are protected by law. You may use them only as permitted within the app.

9. Third-party brands and trademarks

Whipp is an independent app. We’re not affiliated with, endorsed by, sponsored by or partnered with any of the supermarkets or retailers we mention — including Tesco, Sainsbury’s, Asda, Aldi, Lidl, Morrisons, Waitrose, M&S and Co-op — or any other brand named in the app or on this site. We use those names only to tell you which stores Whipp can help you plan and shop for. All supermarket names, logos and other third-party trademarks are the property of their respective owners, and any prices we show are our own estimates, not figures supplied or approved by those retailers.

10. Changes & availability

We may update, add or remove features, and we may revise these terms from time to time. Continued use after changes means you accept the updated terms. We aim to keep Whipp available but can’t guarantee uninterrupted service.

11. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales. If you’re a consumer living somewhere else, this doesn’t take away any rights you have under the mandatory consumer-protection laws of the country you live in — those always apply on top of these terms.

12. Contact

Questions about these terms? Reach us at hello@whipp.app.